Fair Use Policy for Dynamic QR Codes and 2D Barcodes

1. Introduction

This Fair Use Policy (“Policy”) outlines the acceptable use of our services under subscription plans that offer “unlimited scans.” Our goal is to provide reliable, high-quality service to all users. This Policy is designed to prevent misuse and ensure that the service remains accessible and efficient for everyone.

By subscribing to our services, you agree to comply with this Policy incorporated into our Terms of Service. Failure to adhere to these guidelines may result in actions including suspension, termination of your account, or the imposition of additional fees.

2. Purpose of the Unlimited Scans Feature

The “unlimited scans” feature accommodates typical scanning activity associated with standard business or personal use cases. This includes:

  • Marketing campaigns
  • Product packaging
  • Event promotions
  • Educational materials
  • Other legitimate activities that involve human-initiated scanning

3. Acceptable Use Guidelines

To ensure fair usage for all subscribers, the following guidelines apply:

3.1. Normal Usage

  • Human-Initiated Scans: Scans should originate from individual users interacting with your QR codes in expected contexts.
  • Reasonable Volume: There is no fixed limit on scan volumes, but they should align with typical use cases for your industry and campaign size.

3.2. Content Standards

  • Legal Compliance: QR codes must not link to illegal, harmful, or offensive content.
  • Malware and Phishing: QR codes must not direct users to sites that contain malware or viruses or engage in phishing activities.
  • Respect for Rights: Do not use QR codes to infringe upon others’ intellectual property rights or privacy.

4. Prohibited Activities

The following activities are considered violations of this Policy:

4.1. Automated Scanning

  • Bots and Scripts: Using automated systems, bots, or scripts to inflate scan counts artificially is prohibited.
  • Scan Farming: Engaging third parties to generate large volumes of scans artificially.

4.2. Excessive Resource Consumption

  • Disruptive Activity: Any usage adversely affects our network performance or interferes with other users’ access to services.
  • Denial of Service: Activities that could potentially lead to a Denial-of-Service (DoS) attack.

4.3. Malicious Use

  • Distribution of Malware: Linking QR codes to malicious software downloads.
  • Phishing and Fraud: Using QR codes for deceptive practices to steal personal information or defraud users.

5. Monitoring and Enforcement

5.1. Monitoring

  • We reserve the right to monitor scan activity to ensure compliance with this Policy.
  • Monitoring may include reviewing scan volumes, sources, and patterns.

5.2. Enforcement Actions

If we determine that your usage violates this Policy, we may take the following actions:

  • Notification: Contact you to discuss the issue and request corrective action.
  • Service Modification: Temporarily limit or restrict your scan capabilities.
  • Imposition of Additional Fees: We will charge you additional fees to cover the costs associated with excessive or abusive usage.
  • Suspension or Termination: Suspend or terminate your account for severe or repeated violations.
  • Legal Action: Pursue legal remedies if activities are illegal or cause harm to our services or reputation.

6. Imposition of Additional Fees

6.1. Right to Charge Additional Fees

  • We reserve the right to impose additional fees if your usage significantly exceeds normal levels and violates this Policy.
  • Additional fees are intended to cover the extra costs incurred due to excessive resource consumption or abuse.

6.2. Notification and Billing

  • Advance Notice: We will provide written notice before imposing additional fees, outlining the reasons and the amount.
  • Billing Procedures: As per our standard billing practices, additional fees will be added to your next billing cycle or invoiced separately.
  • Dispute Resolution: If you believe the additional fees are unwarranted, you may contact us to discuss and resolve the issue.

6.3. Fee Calculation

  • Fees will be calculated based on the extent of the violation and the additional resources consumed.
  • Rates for additional usage will be provided upon request or as specified in your subscription agreement.

7. Fair Use Assessment

7.1. Criteria for Assessment

When assessing compliance with this Policy, we consider:

  • Average Scan Volume: Comparison of your scan volumes to typical usage patterns.
  • Usage Patterns: Unusual spikes or patterns that suggest automated or malicious activity.
  • Nature of Content: The type of content linked through your QR codes.

7.2. Communication

  • We will make reasonable efforts to communicate with you to resolve any issues before imposing restrictive actions or additional fees.
  • You are encouraged to proactively contact us if you anticipate unusually high scan volumes due to legitimate campaigns.

8. User Responsibilities

  • Stay Informed: Regularly review this Policy and our Terms of Service for updates.
  • Accurate Information: Provide truthful information during account registration and maintain updated contact details.
  • Security Measures: Implement appropriate security measures to prevent unauthorized use of your QR codes.

9. Modifications to This Policy

We reserve the right to modify this Fair Use Policy at any time. Changes will become effective upon posting the updated Policy on our website. Your continued use of the services after any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have questions or concerns about this Fair Use Policy, please get in touch with our support team at:

11. Conclusion

This Fair Use Policy ensures all users enjoy high-quality, reliable services. We appreciate your cooperation in adhering to these guidelines and contributing to a fair and positive experience for everyone.

Disclaimer: This Fair Use Policy is provided for informational purposes only and does not constitute legal advice. For legal guidance, please consult a qualified attorney.